Pact IT Solutions

Benefits

• Peace of mind if a staff member resigns or is struck down by illness
• Easier for new staff members to settle in and become productive
• Retain the knowledge built up by staff over many years
• Identify inefficiencies and create the platform for continuous improvement

How would you cope if you lost a key staff member unexpectedly?

This page is addressed to those managers who understand the importance of business procedures but simply don't have time to write them.

It is the processes of an organisation that create value. The problem is that work activities are often informal and therefore difficult to manage and improve. This can result in serious risks for an organisation:

• It's too late to write procedures if a key staff member resigns or is struck down by illness
• It takes longer to bring new staff up to speed if their tasks aren't documented in detail
• Processes may be grossly inefficient but it's difficult to pinpoint where the problems are

By writing procedures you make your work activities more tangible, thus capturing the knowledge built up by individual staff members and laying the foundation for continuous improvement.

How We Can Help

• Provide pre-defined generic process templates, including some that have been specifically developed for schools
• Write (and maintain) administrative & financial procedures that are clear, simple, and useful in practice
• Review processes to identify chronic daily problems and waste
• Suggest ways to remove problems and waste
• Train staff in the use of procedures