Pact IT Solutions

Benefits

• Peace of mind because we take care of requests and incidents for you
• Critical business applications available when you need them
• Better value from your investment in servers & desktops
• Reduce energy costs
• Minimise security and data risks

Are well-managed servers, desktops, and laptops important to your organisation?

Do you want to...

• Optimise the performance of your servers?
• Take advantage of virtualisation to reduce energy costs
• Get maximum usage from your desktop and laptop computers 
• Protect your applications and data?
• Have fail-safe backup systems?

If you answered "yes" to any of the above, we offer a range of services to help you overcome problems with your current infrastructure.

How We Can Help

Server Management

• Manage general, security, and operational requirements
• Provide physical / virtual server operating environment support
• Manage and support server applications, e.g. SQL database, email, etc
• Provide backup and restore service
• Specify, install, configure, and support server equipment
• Decommission and dispose server equipment

Desktop Management

• Manage general and desktop software requirements
• Provide desktop peripheral equipment support
• Manage and support SOE (Standard Operating Environment) and software configuration
• Provide desktop software deployment services
• Specify, install, relocate, and support desktop equipment
• Manage desktop equipment repair requirements
• Decommission and dispose desktop equipment

Printer Management

• Manage general requirements
• Provide print management and monitoring services
• Specify, install, relocate, and support printer equipment
• Manage printer equipment repair requirements
• Decommission and dispose printer equipment

Network Services

• Manage DNS (Domain Name Service) and DHCP (Dynamic Host Configuration Protocol) requirements
• Manage and operate network

AD (Active Directory) Services

• Provide authentication services
• Manage and support group policy requirements
• Manage and operate AD (Active Directory)service

File Management

• Manage and support local file server
• Manage NAS (Network Attached Storage) / SAN (Storage Area Network)
• Provide DFS (Distributed File System) services